Question 1

How can my creator platform accept payments into a self-custodial wallet?

Accepted Answer

Create an AllScale account, enable Checkout, and set up a store to access Sandbox and Production environments. Integrate Checkout into your tipping, virtual gift, or balance top-up flow. Verify successful payment before crediting balances or recording tips. Funds settle to your self-custodial wallet; your platform manages user balances, creator earnings, and payout amounts.Read the Checkout integration guide

Question 2

Do fans need an AllScale account or a new wallet app to pay?

Accepted Answer

No. Fans do not need to register an AllScale account or download an AllScale wallet app to tip or top up. They can use a supported existing wallet. Where card-funded payment is available, the fan buys stablecoins through a payment provider before those funds are sent to your platform.

Question 3

Can fans pay by credit card, and who completes KYC?

Accepted Answer

Yes, where supported. Fans can buy stablecoins by card and use them to pay; your platform receives stablecoins. The fan completes identity verification (KYC) when first using each payment provider. Provider fees are paid by the fan and vary by amount, card, and region. Stablecoin-only Checkout does not require merchant KYB under the current product setup; banking and card services have separate verification requirements.

Question 4

Does Checkout support recurring subscriptions or usage-based billing?

Accepted Answer

You can use Checkout to collect one-time payments and balance top-ups and virtual gift purchases. Checkout does not automatically renew subscriptions or calculate usage-based charges. You manage usage tracking, balance deductions, billing cycles, and access in your own platform.

Question 5

How do refunds work for fan tips and balance top-ups?

Accepted Answer

For a stablecoin payment, use Claim Link to return stablecoins to the fan. If a card-funded stablecoin purchase fails, the payment provider handles any fiat return. After a successful purchase, a refund approved by your platform is returned in stablecoins through Claim Link; the original on-ramp fee is not refunded.Explore Claim Link

Question 6

Can Claim Link distribute fiat currency?

Accepted Answer

Not yet. Claim Link is designed for crypto payouts and currently supports USDT and USDC only. Recipients can use Virtual Account to convert supported stablecoin earnings into USD bank payouts, or use an eligible Crypto Card for purchases at accepting merchants.

Question 7

Do Claim Link recipients need to have a wallet in advance?

Accepted Answer

No. Recipients can enter a supported wallet address to claim their USDT or USDC. If they do not have a wallet, they can quickly sign up with an email address and receive the funds through AllScale.

Question 8

What happens if a recipient does not claim the funds?

Accepted Answer

If the recipient does not claim the funds within 14 days, the money is automatically returned to your wallet.

Question 9

Can I cancel a Claim Link after creating it?

Accepted Answer

Yes. As long as the recipient has not claimed the funds, you can cancel the link at any time and recover the money.

Question 10

How can creators transfer stablecoin earnings to a personal bank account?

Accepted Answer

Use Virtual Account to convert supported funds in an AllScale wallet into USD and send them to a supported personal bank account through an enabled transfer route. Identity verification applies. Review the supported asset, destination, fees, and processing time before confirming. USDT withdrawals require separate activation. Availability depends on the account, and transfers can be affected by weekends and bank holidays.Read the USD bank-payout guide

面向创作者与奖励平台的稳定币支付解决方案

为什么创作者平台规模越大，支付越复杂

你的粉丝来自世界各地

账户审核可能延迟你动用资金

跨多个渠道管理账户很困难

面向创作者平台的稳定币支付，从粉丝支持到企业支出

用加密卡支付各项开支

将创作者的稳定币收益兑换为 USD

面向创作者与奖励平台的支付基础设施，按模块组合

收银台

领款链接

加密卡

虚拟账户

从粉丝打赏和充值到企业支出

你的用户

收款

领款链接

加密卡

虚拟账户

了解细节，
清晰前行

资产 & 网络

费率与可用性

账户结构 & 资格要求

代码审计结果

创作者与奖励平台如何使用 AllScale 支付解决方案

Tutti

Donofa

创作者平台收付款详解

连接粉丝付款与创作者收益

面向创作者与奖励平台的稳定币支付解决方案

为什么创作者平台规模越大，支付越复杂

你的粉丝来自世界各地

账户审核可能延迟你动用资金

跨多个渠道管理账户很困难

面向创作者平台的稳定币支付，从粉丝支持到企业支出

用加密卡支付各项开支

将创作者的稳定币收益兑换为 USD

面向创作者与奖励平台的支付基础设施，按模块组合

收银台

领款链接

加密卡

虚拟账户

从粉丝打赏和充值到企业支出

你的用户

收款

领款链接

加密卡

虚拟账户

了解细节，清晰前行

资产 & 网络

费率与可用性

账户结构 & 资格要求

代码审计结果

创作者与奖励平台如何使用 AllScale 支付解决方案

Tutti

Donofa

创作者平台收付款详解

连接粉丝付款与创作者收益

了解细节，
清晰前行